Business Account Manager | TEC - Friendship, TN

About the Job

TEC is a leader in traditional network communications as well as hosted voice and internet. Our honest commitment to customers drives TEC continually to develop creative technology solutions through innovative thinking within a client-focused business model. You will be part of a team that is committed to serving customers with cutting edge technology. The use of technology and our highly experienced staff provide superior results for businesses of all sizes across the southern United States. TEC stands as one of the nation's leaders in this ever-changing industry with offices in Mississippi, Alabama, Tennessee and Louisiana.

As a Business Account Manager, you will be responsible for building and managing solid relationships with clients, grow revenue by selling new business, manage projects, develop strategic plans, and support sales. If you are competitive, energetic and have an entrepreneurial spirit, then join TEC!

Responsibilities include but not limited to:

  • Operate as the lead contact for client accounts
  • Build strong client relationships to retain and acquire new clients
  • Stay abreast of company products/services and industry trends
  • Manage projects through tracking and managing contracts on new business and renewals
  • Negotiate contracts and close agreements to meet goals
  • Assist with challenging client requests and notify management of escalating issues
  • Collaborate with various internal departments to ensure clients' requests are fulfilled
  • Monitor client relationships to execute client goals while meeting company goals
  • Service multiple clients simultaneously to meet deadlines
  • Develop and implement strategies to secure referrals
  • Research and develop strategies to grow new business
  • Collaborate with sales team to identify and grow opportunities within territory
  • Forecast and track client account metrics
  • Prepare reports on account status


  • High school diploma: two-year associate degree preferred
  • Minimum two (2) years of experience managing a client base
  • Excellent communications skills
  • Excellent organizational and time management skills

TEC seeks qualified professionals to assist and share in our continued growth. TEC offers employees the following competitive benefits package:

  • Health, Dental and Vision Insurance
  • Paid Vacation, Personal Time Off and Holidays
  • Group Life Insurance
  • 401(k) plan
  • Supplemental Coverage - Accident, Cancer, Term Life, LTD

Send resume, cover letter and salary requirements to: Human Resources Dept., TEC, P.O. Box 22923, Jackson, MS 39225

TEC is an equal opportunity employer.

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