TEC Careers Opportunities
Work on the cutting edge of the telecommunications industry and grow your career with our team at TEC.
Business Account Manager | TEC - Roanoke, AL
About the Job
TEC is a communications company making a positive impact to its customers, communities and employees. TEC builds connections through fiber optic networks, dark fiber leases, and cloud hosted internet solutions. Our company is expanding into new market areas with fiber internet connections. Our honest commitment to customers drives TEC continually to develop creative technology through innovative thinking within a client-focused business model. You will be part of a team that is committed to an excellent customer experience. The use of technology and our highly experienced staff provide superior results for businesses and consumers across the southern United States. TEC stands as one of the nation's leaders in this ever-changing industry with offices in Mississippi, Alabama, Tennessee and Louisiana.
Job Description
As a Business Account Manager, you will be responsible for building and managing solid relationships with clients, grow revenue by selling new business, manage projects, develop strategic plans, and support sales. If you are competitive, energetic and have an entrepreneurial spirit, then join TEC!
Responsibilities include but not limited to:
- Operate as the lead contact for client accounts
- Build strong client relationships to retain and acquire new clients
- Stay abreast of company products/services and industry trends
- Manage projects through tracking and managing contracts on new business and renewals
- Negotiate contracts and close agreements to meet goals
- Assist with challenging client requests and notify management of escalating issues
- Collaborate with various internal departments to ensure clients' requests are fulfilled
- Monitor client relationships to execute client goals while meeting company goals
- Service multiple clients simultaneously to meet deadlines
- Develop and implement strategies to secure referrals
- Research and develop strategies to grow new business
- Collaborate with sales team to identify and grow opportunities within territory
- Forecast and track client account metrics
- Prepare reports on account status
Qualifications:
- High school diploma: two-year associate degree preferred
- Minimum two (2) years of experience managing a client base
- Excellent communication skills
- Excellent organizational and time management skills
TEC seeks qualified professionals to assist and share in our continued growth. TEC offers employees the following competitive benefits package:
- Health, Dental and Vision Insurance
- Paid Vacation, Personal Time Off and Holidays
- Group Life Insurance
- 401(k) plan
- Supplemental Coverage - Accident, Cancer, Term Life, LTD
Send resume, cover letter and salary requirements to: Human Resources Dept., TEC, P.O. Box 22923, Jackson, MS 39225