Network Systems Engineer | TEC- Jackson, MS


About the Job

TEC, a leading provider of telecommunications services, offering local & LD voice and cloud hosted PBX services, broadband, private networking, and high-speed Internet solutions. Our honest commitment to customers has driven TEC to develop creative technology solutions while keeping rates fair. Today, TEC stands as one of the nation's leaders in this ever-changing industry; and thousands of individuals, businesses, & communities across the country rely on TEC to stay connected.

TEC is looking for a Network Systems Engineer to assist the Operations teams in evaluating, designing, testing, configuring, installing, troubleshooting, optimize, and support TEC's multistate production network. The successful candidate must demonstrate advanced proficiency in the troubleshooting of switching & routing equipment and networking & communications protocol problems with a priority on maintaining network integrity and service survivability. Candidate must thoroughly understand business operations and provide customers (internal & external) with accurate technical counsel, and supply solutions which satisfy ongoing business requirements. Must also display self-motivation and the ability to respond with innovation to new technological problems and new possibilities.

Job Description

Provide support for the provisioning and maintenance of broadband communication services and systems. This position requires advanced intellectual knowledge, concepts, practices and procedures in the communication industry.

Responsibilities include but not limited to:

  • Support the provisioning and maintenance of Internet Protocol (IP) based devices, networks and Internet services
  • Monitor and maintain switches, devices and equipment used in the deployment of Ethernet and Broadband Access services
  • Provide remote and onsite training for Broadband, IP and communication services to client companies and end user customers
  • This position is not a telecommute/telework position and requires some travel

Skill Set/Certifications Desired

  • Cisco IOS, MikroTik RouterOS, ADTRAN AOS, or equivalent
  • Working knowledge of HTML, PHP, CSS, JavaScript, AJAX, MySQL, Perl, Python
  • Advanced familiarity with OSI model and routing protocols
  • Experience with network test & monitoring tools
  • Technical support experience
  • Strong analytical & troubleshooting skills
  • Working knowledge of Linux
  • 2 years industry experience or B.A./B.S. in computer/networking fields
  • CCNA/CCNP or equivalent

TEC seeks qualified professionals to assist and share in our steady growth. TEC offers employees the following competitive benefits package:

  • Health, Dental and Vision Insurance
  • Paid Vacation, Sick Time and Holidays
  • Group Life Insurance
  • 401(k) plan
  • Supplemental Coverage - Accident, Cancer, Term Life, LTD

Send resume, cover letter and salary requirements to: HumanResources@tec.com or mail to Human Resources Dept., TEC P.O. Box 22923, Jackson, MS 39225

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