Residential Account Manager | TEC - Roanoke, AL


About the Job

TEC is a communications company making a positive impact to its customers, communities and employees. TEC builds connections through fiber optic networks, dark fiber leases, and cloud hosted internet solutions. Our company is expanding into new market areas with fiber internet connections. Our honest commitment to customers drives TEC continually to develop creative technology through innovative thinking within a client-focused business model. You will be part of a team that is committed to an excellent customer experience. The use of technology and our highly experienced staff provide superior results for businesses and consumers across the southern United States. TEC stands as one of the nation's leaders in this ever-changing industry with offices in Mississippi, Alabama, Tennessee and Louisiana.

Job Description

TEC is looking for a high energy, motivated Residential Account Manager to build relationships through direct sales of TEC voice and data solutions. Your enthusiasm to generate sales for new services will be rewarded through a salary plus commission pay plan! If you are competitive, energetic and have an entrepreneurial spirit, then join TEC!

As a Residential Account Manager, you will be responsible for promoting, growing and selling TEC services and technology, leveraging relationships and closing new business, specifically in the broadband expansion project.

Responsibilities include but not limited to:

  • Servicing, maintaining and growing residential customer base
  • Have a deep understanding of the telecommunications market and the solutions that TEC provides
  • Revenue retention, development and growth of customer base
  • Improving communications and negotiation skills to renew service agreements, retain revenue, interpret customer needs and promote company products and services
  • Practicing and exhibiting concise and qualified closing skills to secure and grow revenue
  • Update and maintain customer accounts with customer notes, calls, and documents
  • Broaden customer awareness and nurture residential customers
  • Willingness and enthusiasm to learn and apply new sales techniques

Qualifications:

  • High school diploma; two-year associate degree preferred
  • Previous outbound call center or inside sales experience preferred
  • Experience with Microsoft Office applications
  • Excellent communication skills
  • Experience in residential sales preferred
  • Consultative Selling experience
  • Industry Knowledge

TEC seeks qualified professionals to assist and share in our continued growth. TEC offers employees the following competitive benefits package:

  • Health, Dental and Vision Insurance
  • Paid Vacation, Personal Time Off and Holidays
  • Group Life Insurance
  • 401(k) plan
  • Supplemental Coverage - Accident, Cancer, Term Life, LTD

Send resume, cover letter and salary requirements to: Human Resources Dept., TEC, P.O. Box 22923, Jackson, MS 39225

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