Technician II | TEC - Bradford, TN


About the Job

TEC is rapidly expanding service into new markets and is excited about growing our team to contribute to our mission of connecting customers to the world. As a family owned and operated business, we value your success and personal growth within the company. You will be part of a team that is committed to an excellent customer experience and is among the most elite professionals in the industry.

TEC connects the businesses and communities we serve through state-of-the-art fiber optic networks. With nearly 100 years in business, TEC has been established as an innovative communications leader. In the early to mid-1900s, TEC connected countless people to the telephone for the first time. And today, we are accelerating access to high-quality, reliable internet solutions for communities that need it most. With offices in Mississippi, Alabama, Tennessee and Louisiana, we are playing a major role in the largest internet infrastructure buildout in the history of our country, and you can be a part of this exciting time.

Job Description

TEC is seeking a Technician II responsible for installing and repairing Voice, Data, Broadband and SIP systems. The ideal candidate will have a strong work ethic, positive attitude, and relevant work experience. If you are looking for an opportunity to grow your career with an employer that is on the cutting edge of the telecommunications industry, then join TEC!

Responsibilities

  • Proficient in installation of company products and services including voice, data, broadband and security systems
  • Create, manage, update and escalate tickets in ticketing system
  • Troubleshoot and resolve/repair customer issues associated with company products and services
  • Local travel requires a valid driver’s license with clean driving record
  • Operate test equipment to test circuits
  • Experience with voice and data communications
  • Excellent communication skills
  • Strong analytical & troubleshooting skills
  • Technical support experience
  • Reliable & dependable
  • Operate company vehicle in a safe manner
  • Follow all company procedures
  • Build positive relationship with customers and coworkers
  • Other duties assigned

Job Requirements

  • High School Diploma or equivalent
  • A minimum of two years' experience
  • Must understand Local Area Networking (LAN) and home networking

TEC's dedication to employees is evident in our robust benefit package that includes:

  • Health, Dental, and Vision Insurance
  • Supplemental Coverage - Accident, Cancer, Term Life, LTD
  • Paid Vacation, Personal Time Off, and Holidays
  • 401(k) plan

Send resume, cover letter, and salary requirements to: Human Resources Dept., TEC, Post Office Box 22923, Jackson, MS 39225

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