promotions Emergency Broadband Benefit

Helping households connect during the pandemic

What is it?

A temporary FCC program to help households struggling to afford internet service *during the pandemic.

The benefit provides:

  • Up to $50/month discount for broadband service; additional fees may apply

Who is eligible?

A household is eligible if one member of the household:

  • Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain government assistance programs
  • Receives benefits under the free and reduced-price school lunch or breakfast programs
  • Received a Federal Pell Grant during the current award year
  • Experienced a substantial loss of income due to job loss or furlough since February 29, 2020
  • Meets the eligibility criteria for a provider's existing low-income or COVID-19 program

How do you apply?

  1. Visit the online application at and follow these steps:
    1. Check if you qualify
    2. Apply for Emergency Broadband Benefit:
      1. Apply Online at, OR
      2. Print an application in English - PDF or Spanish - PDF. Complete the application and send with proof of eligibility to:

        Emergency Broadband Support Center
        P.O. Box 7081
        London, KY 40742

    3. Print, complete, and sign the EBB Disclosure Consent form - PDF and email it to TEC Customer Relations - teamcr[at]
    4. Once you receive a response from USAC forward your approval to TEC Customer Relations - teamcr[at]
  2. Call TEC at (800) 832-2515 for more information
*EBB is a non-transferable, temporary program limited to one discount per household and at the conclusion of the benefit, customer will be subject to TEC's general rates, terms, and conditions.

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