If you are having trouble receiving inbound calls, please check the following:
Make sure the ringer on your phone(s) is turned on.
Make sure your phone is plugged into an active jack.
People calling you must be dialing your correct phone number. If you get a busy signal when calling your number from a different phone line, please check the following:
Make sure all of your phones are hung up.
If there is a computer plugged into a phone jack, it should not be connected to the Internet using a dial-up connection.
If there is a fax machine plugged into a phone jack, make sure that the fax is functioning properly.
If the line is still busy after disconnecting computers and fax machines, disconnect all other equipment from the phone line (for example, answering machines or satellite boxes).