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    • TEC ResidentialYour home - simple, connected, and secure. Together, our technology products make your home smarter, and your life easier.
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        • MonitoringStay safe with 24/7 home monitoring.
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    • TEC BusinessGreat success requires great technology. Our business products are designed to meet the ever-changing needs of a growing business.
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        • Fast Fiber InternetConnect your business to unlimited fiber Internet.
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        • TEC FlexManage every communication with flexible cloud-hosted PBX.
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        • Business AdvantageScale at will with affordable business phone services.
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        • Conference on DemandRemote, on demand conferencing for unlimited participants.
      • Security
        • Intrusion Detection24/7 Monitoring and emergency alerts.
        • Access ControlManage and log access to facilities, from anywhere.
        • Video SurveillanceRecord, view, and store every angle.
        • Incident CommunicationReceive alerts and emergency response, 24/7.
        • Facility AutomationReduce workload by automating everyday tasks.
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TEC Legal Resources

Transparency is important to us. Please review these resources to learn more about TEC.

Terms, conditions, and policies

  • » DCMA (Digital Millennium Copyright Act)

    Rules enacted to balance the interests of Internet service providers and copyright owners when copyright infringement occurs in the digital environment.

  • » Internet Acceptable Use Policy

    Rules by which one must agree to abide in order to use TEC Internet services.

  • » Network Transparency Statement

    TEC provides this Network Transparency Statement in accordance with the FCC’s Restore Internet Freedom Rules.

  • » Privacy Policy

    This Notice describes the types of data and information we collect, how we use it, how you can control its use, and the steps we take to protect it.

  • » RFPs

    Regulatory requirements for new grant proposal requests

  • » Statement of Non-Discrimination

    Notice that TEC is in compliance with non-discrimination regulations.

  • » TEC Announce - Responsible Use Policy

    The purpose of this page is to assist you in identifying issues regarding the Responsible Use of our automated voice message delivery system for groups.

  • » TEC Announce - Terms and Conditions

    TEC of Jackson, Inc. (TEC) is providing users ("User") with access to the TEC Announce automated voice message delivery service, subject to the T&C.

  • » TEC GOCare SMS Alert Terms & Conditions

    Rules by which one must agree to abide in order to use TEC GOCare SMS Alert services.

  • » TEC.com Terms of Use

    Learn more about the terms that govern your use of the tec.com website.

  • » Transparency in Coverage

    Transparency in Coverage Machine Readable Files.

  • » VOIP Terms and Conditions

    Rules by which on must agree to abide in order to use TEC VOIP services.

Fees, taxes, and rates

  • » Exchange Tariffs

    Documents filed with a state public utilities commission or the FCC containing rates, descriptions, and terms for telecommunications services listed.

  • » Federal Universal Service Charge Rates

    Fees mandated and assessed, by the FCC, to support universal service for schools, libraries, and rural health care facilities.

Agreements and contracts

  • » Customer Service Agreement

    Rules one must agree to in order to use TEC products and/or services.

  • » TEC Security Maintenance Agreement

    Printable security maintenance agreement for TEC security.

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