Added: 09/17/2018 • Written By: John Noblin
The world of voice communications is changing everywhere, but nowhere is that change more significant than in the business world, with the migration from traditional telephones to IP-based service. Forces driving this move may include cost savings, better support for the mobile work styles being adopted today, and the administrative efficiencies created by merging two separate but necessary functions – telephones and computers – onto a single internet network connection. Despite the benefits, a successful move to VoIP will still have its challenges. A smooth transition will require attention to network architecture, detailed project management, and effective team organization.
In terms of potential savings, IP-based systems deliver on a couple of fronts. First, a VoIP system is simply more cost-effective to operate than a traditional PBX. Cloud-hosted VoIP systems take the savings a step further by virtually eliminating capital expenditures related to PBX hardware. But maybe more significant is the way VoIP enables today’s mobile workforce through features like unified communications, instant messaging, and number mobility. Hosted VoIP offers an in-office phone experience from virtually anywhere.
There are two separate but similar paths into the world of IP-based phone systems: SIP trunks and cloud-hosted VoIP systems. SIP trunks use the customer’s on-site equipment to connect an IP-based PBX to the internet and allow the use of some legacy equipment, such as handsets, while cloud-hosted VoIP system uses the carrier’s equipment located remotely but require IP-compatible phones. With a cloud-hosted system, the only equipment on your premises is the desk phones. Choosing between the two will depend on your company’s strategic, financial, and technical objectives, with more and more business opting for a cloud-hosted system.
With focus and effort, the migration to any IP-based system can be seamless. Here are a few suggestions to make the transition smooth:
TEC has nearly a century of experience with all types of voice systems and extensive knowledge of converged IP network infrastructure. Call us today and let one of our experts create an IP-based voice solution that is perfect for your business.