It can be very frustrating when your Internet connection goes down.
Here's what to do:
- Unplug your modem from its power supply.
- Shut down your computer.
- After 1 minute:
- Reconnect your modem to the power supply.
- Turn your computer on.
- If your connection is still down call technical support.
- Technical Support (Business & Residential): 1-800-832-2515